Privacy Policy

Countup • Events tracker

Last Updated: 01.02.2025

9arch OÜ (hereinafter referred to as "Company," "we," "our," or "us") respects your privacy and is committed to protecting users' personal data. This document explains what data we collect, how we use it, and what rights you have regarding your data.

1. Data Collection

We may collect the following data:

• Analytical data: Information about interactions with the application (e.g., usage statistics, errors, and crash reports).
• Device data: Information about the user's device (e.g., model, OS version, anonymized IP address).

2. Data Usage

We use the collected data exclusively for:

• Improving the performance of our applications.
• Analyzing usage and identifying issues.
• Optimizing user experience.

3. Data Sharing with Third Parties

We use third-party services to process analytical data:

• Sentry – for error monitoring.
• Adapty – for subscription management.
• PostHog – for user behavior analytics.

Data may be transferred to these services, but we do not collect personal information that can identify a user.

4. Data Storage and Protection

We take measures to protect your data, including:

• Using secure servers.
• Encrypting data where possible.
• Restricting internal access to information.

5. User Rights

Depending on your region, you may have the following rights:

• Request data deletion.
• Request a copy of your data.
• Opt-out of analytics (available in app settings or by contacting support).

To exercise your rights, contact us at [email protected].

6. Age Restrictions

Our applications are not intended for children under 13. If we become aware that we have inadvertently collected data from a child, we will delete it.

7. Policy Changes

We may update this privacy policy. Changes will be communicated in the app or on our website.

8. Contact Information

If you have any questions or requests regarding this policy, contact us:

9arch OÜ
Estonia
Email: [email protected]
Website: https://appnest.9arch.eu/contact/